Cancellation Policy

Product Share aims to offer a smooth experience for all customers using our digital catalogue builder. Below are the terms of our cancellation policy, applicable to both our monthly and yearly plans:

• Cancellation Window: Cancellation requests will be accepted only if made within 1-2 days of the purchase of either the monthly or yearly plan.
• Non-refundable Purchases: Since our service provides immediate access to the catalogue builder upon payment, cancellations will not be accepted for any services already accessed, including products created using the tool.
• Subscription Cancellations: Both the monthly and yearly plans are one-time purchases, and no recurring charges are applied. However, if you wish to cancel or discontinue using the service before the end of your plan’s duration, we will not provide a refund for any unused period.
• Refunds & Issues: In cases where you experience technical difficulties that prevent access to your digital store, or if there are significant issues preventing usage, please contact our Customer Service Team within 1-2 days of the problem. Refunds may be issued after an investigation if deemed appropriate.
• Technical Issues: If you encounter technical issues related to accessing or using the catalogue builder, please inform our Customer Service Team within 1-2 days, and we will work to resolve the issue promptly.
• Refund Processing: If a refund is approved based on the conditions outlined, the refund will be processed within 1-2 business days and credited to the original payment method used for the purchase.

For any additional questions or support, please contact our Customer Service Team. We are available to assist you with any concerns.